Salesforce Sales Cloud
Salesforce Marketing Cloud (Formerly ExactTarget)
Salesforce Service Cloud
Salesforce Web to Lead
Salesforce DMP (formerly Krux Digital)
Salesforce Commerce Cloud (Formerly Demandware)
Salesforce Live Agent
Salesforce Social Studio
Salesforce App Cloud (Salesforce1)
SalesForce Wave Analytics
Salesforce Field Service Lightning
Salesforce Audience Builder
Salesforce Community Cloud
SalesForce CGO Connect
Subject Matter Expert for Salesforce.com; advocated best practices in business solution identification, design patterns, license optimization, application life cycle management and using out of box features with minimal custom APEX and Visualforce code. Established governance for Salesforce projects.
SalesForce Architect responsible for the architecture and implementation of Salesforce Service Cloud and Sales Cloud. Led a team of Salesforce administrators and developers through the requirements gathering phase through to end user training as part of the implementation lifecycle.
SalesForce Project Managers
Certified PM to lead the full cycle of CRM Salesforce.com implementation on divisional level including design, development, user acceptance testing (UAT), pilot, data migration from Microsoft Dynamics, training and deployment on a division level.
Project Manager for Salesforce.com software implementation, brought in to deliver project closure. Managed system roll-out, training, documentation, and issues resolution with an implementation partner. Responsibilities included coordinating schedule, resources, and project milestones/deliverables.
Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and other Platform based technologies like Visual Force, Force.com API, and Web Services. Used Workbench in Salesforces.com.
Salesforce Certified Platform Developer, Sharing / Visibility Designer and App Builder for multi faceted SF development projects using Apex, Visualforce Pages, Apex Triggers, SOQL, SOSL, Apex Custom Controller and Extensions, Salesforce REST and SOAP API, AJAX, Salesforce toolkit for .NET, Workflow, Reports, Custom Objects, Record Types, Roles, Profiles, Validation Rules, Database relationships (Master-detail, Lookup), Force.com IDE (Eclipse), Mavensmate IDE, Aside.io, Force.com Explorer.
Short term project to develop VF pages, Apex classes and UI using CSS, HTML tags, visual force components.
Managing users, profiles, setting up public groups and queues, implementing role hierarchies and sharing rules. Creating SFDC Reports and Dashboards to assist managers to better utilize Salesforce. Eclipse, Force.com IDE, Force.com ANT Migration tool, Apex Data Loader, DataLoader.io, Workbench, GitHub, Jenkins, TFSGit.
Certified SalesForce Administrator; one of two administrators at the client site for all Salesforce implementation and administration needs. 700+ users in multiple departments across 5 office locations.
SalesForce Analytics & BI Reports
Responsible for data analysis, validation, cleansing, collection and reporting. Provided data analysis reports in support of decision making for senior management. Created reports using Pivot table, Rank, Dens rank, Row number, Vlookup,Filtering, if conditions, and other advanced formulas.
Performed Data Analysis and Data validation by writing complex SQL queries using SQL against the SQL server database. Used SSIS packages and transformations to build a data warehouse from different sources.
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